Product Support

Lipper is dedicated to providing the highest level of support for all of its products and services. The most common questions and answers for a few of our products can be found in the product FAQ. If you require further help, contact us at our Regional Service Centers.

Contact Info

Asia

Lipper Asia
Phone: 852 3071 2912
Toll-free:
Taiwan: 0800 666 075
Hong Kong: 3071 2911
Singapore: 800 852 3514
Malaysia: 1 800 88 1438
Electronic support: https://customers.reuters.com/crmcontactus/support.asp

Lipper Japan
30F Akasaka Biz Tower
5-3-1 Akasaka, Minato-ku, Tokyo
Toll Free (Domestic only): 0120-996-860
Email: lipperjapansupport@thomsonreuters.com

Europe Middle East Africa (EMEA):

Country
Austria
France
Germany
Italy
Netherlands
Portugal
Spain
Switzerland
United Arab Emirates (UAE)
United Kingdom (UK)
Other - Europe (International)
Number
0800 291 985
0800 906 206
0800 547 7370
800 055 889
0800 0235 320
800 844 640
900 811 396
0583 067 555
8000 441 4686
0845 600 6777
+44 20 7542 8033

Electronic support: https://customers.reuters.com/crmcontactus/support.asp


Contact: Samuel Haines for assistance with:

  • Lipper Fund Charges
  • Lipper Fee Benchmarking
  • Lipper Net Sales Analysis
  • Lipper Fund Encyclopedias
Email: samuel.haines@thomsonreuters.com


Contact Lipper FMI team for assistance with:

  • FMI Lipper - SalesWatch
  • FMI Lipper - FundFile
Telephone: +44 (0)20 7542 2710
Email: lipperfmi@thomsonreuters.com

United States (US):

Phone: 877-955-4773 (6am-5pm Mountain Time)
Electronic support: https://customers.reuters.com/crmcontactus/support.asp